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Duke University School of Nursing

DUSONNET

  • Teaching Tools
  • Research Tools
  • IT Support
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  • Org Structure (PDF)
  • Room Scheduler (MRM)
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IT Help & Support

Request Help

  • Computer/Classroom Support and Special Technology Projects: citdl@mc.duke.edu 684-9200 OR toll-free 1-888-287-1592
  • Web Content Changes: dusonweb@notes.duke.edu

Common Requests

  • Audio/Visual Support
  • Blackboard Account
  • Check out a laptop
  • New Folder/Access
  • Unlock computer
  • Set up to work off-campus
  • Wireless Access at the School of Nursing

Mobile Computing Devices

  • Request PDA or iPod
  • Request Blackberry
  • Supported Models
  • Tutorials for downloading & Installing Software
  • Set Up Wireless on PDA

Security

  • SoN Secure Users Agreement
  • Security Concerns
  • PHI and Social Security Numbers

E-Mail Support

  • Email Aliases & Forwarding
  • Webmail Login

Useful Campus Resources

  • CIT
  • DHTS Helpdesk
  • OIT
  • Campus Software Licenses

Online Tutorials (How Do I…)

  • How to Change IE Security Settings
  • How to Change IE Security Settings (PDF)
  • How to Archive Lotus Notes E-Mail
  • How to convert iTunes AAC file to MP3
  • How to change your lotus notes password
  • How to create a folder
  • How to install and configure VPN
  • How to map a network drive
  • How to install and configure Lotus Notes at home
  • How to open your Lotus Notes Archive Database
  • How to block or unblock IE7
  • How to set up Elluminate
  • DUSON Internet
  • Duke Medicine
  • Duke Medical Center Intranet
  • Duke Today
  • Duke Human Resources
  • Archive